Booking Conditions

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Thank you for booking with Blackpool Promotions for your holiday. Please review your booking confirmation carefully this includes all your travel arrangements, room type, meals options, holiday dates and hotel choice. It is your responsibility to ensure all details are correct. Please contact us immediately if anything appears to be incorrect on 0141 221 8739, by not contacting us we will therefore accept that all the details of your booking are correct.

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Travel Arrangements
Return coach travel is available Monday and Friday only from £50 per person. Return train travel is available from £60 per person. Prices vary by location from selected areas. If travel is included in your booking, travel details will appear under "Additional Items" and any additional items as part of your holiday are either issued on hotel arrival (deposits may apply) or we will contact you.

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Deposit and Balance
A deposit of £50 per person is required and is strictly non-refundable. Full balance is due 8 weeks before arrival. No reminders are sent. If unpaid, your balance may be automatically processed or your holiday cancelled with loss of deposit.

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Insurance and Cancellation Cover
We recommend that all guests should have either private insurance or Blackpool Promotions Cancellation Cover (£10 per adult). This protects you up to 72 hours prior to travel for illness-related cancellations (doctor's note required). After this, no refund is given. Full details available at: www.blackpoolpromotions.com/terms-and-conditions

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Royal Seabank Hotel Information

Royal Seabank Hotel, 219-225 Central Promenade, Blackpool, FY1 5DL
Check-in: from 3:00pm | Check-out: by 10:00am
Early check-in (from 12pm) and late check-out (until 12pm) available for £15 per room (pre-book only, subject to availability). Room types may be changed to suit occupancy.

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Royal Boston Hotel Information

Royal Boston Hotel, 34 Queens Promenade, Blackpool, FY2 9RN
Check-in: from 3:00pm | Check-out: by 10:00am
Room types may be changed to suit occupancy.

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Room Allocation
Double = 1 double bed | Twin = 2 single beds
If a larger room (e.g. family room) is used for fewer guests without an under-occupancy supplement, you may be moved to a standard room.

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Mobility and Accessibility

We cannot accommodate guests who are fully dependent on mobility assistance or confined to a wheelchair. Guests must be able to manage stairs if lifts are out of order. Our coaches accept only small, foldable scooters with detachable batteries. Travel assistance and accessible room requests must be made at time of booking but are not guaranteed. Scooters must not be charged in rooms, please speak to reception when you arrive.

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Hotel Accessibility

• Royal Seabank Hotel: level access; 7 steps to lifts/restaurant

• Royal Boston Hotel: level access, no ground floor rooms

All guests must manage stairs in emergencies. Lifts are maintained but should they fail, guests must be able to use stairs.

 

Travel Passes
If included in your package, collect at reception on check-in. A £10 refundable deposit applies (Royal Seabank Hotel Only). 3 or 7 day passes are available. 4 night stays receive a 3 day pass. Additional passes from £16.50 per person please see reception (Royal Seabank Hotel Only).

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Coach Travel
Pick-up points and times are subject to change; we will be in touch should travel plans change. Please ensure correct contact details are provided especially a mobile phone number and email if possible. Missed coaches are the customers responsibility. Departure from Blackpool usually occurs between 2–3pm, subject to traffic. Coach seating first come, first served. Unfortunately, no facilities exist for guests requiring assisted travel. If a specific pick-up point is not available, you may be requested to travel to the next nearest location to board the coach.

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Train Travel

Scottish travellers arriving by train at Preston with minibus transfer to Blackpool we will contact you with details. English arrivals usually go to Blackpool North or Preston Train Station. If arriving at Preston, a minibus is arranged for you we will be in touch with details. Assistance if needed must be arranged by calling Avanti directly on 08000 158 123 with your ticket number.

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During Your Stay
If you experience any issues, report them to reception immediately. Most issues can be resolved on-site. If unresolved, speak to the Duty Manager. Complaints not raised during your stay cannot be addressed later. Post-holiday complaints must be submitted in writing within 14 days of return.

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Booking Terms

All bookings are subject to availability and Blackpool Promotions discretion. Guests must be 18+ to book and may be asked for ID. Smoking is prohibited indoors. Guide dogs are welcome. Prices are fixed once booked, even if later discounted. Rooms may be reassigned due to operational reasons but will be of equal standard.

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Online Bookings
By booking online, you confirm agreement to these terms. Child pricing assumes two full-paying adults. Incorrect selections will be adjusted and communicated.

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Amendments Cancellations, Amendments and Changes (by Guest)

 

By Guest

The customer may cancel a reservation within 48 hours of booking.

 

Cancellation Without Cover
No refunds or date changes.

Changes (e.g. names, departure points, dates, or hotel etc) a £40 administration fee applies for changes after 7 days.

Cancellation With Cancellation Cover (please see website for full terms and conditions)

• 28+ days before: loss of deposit only

• 27–14 days: 50% charge

• 13–7 days: 65% charge

• 6–1 days: 80% charge

• On departure day: 100% charge

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Cancellation Cover Benefits

• One free date change (within one year)

• No refunds if new holiday is cheaper

• Additional costs apply if more expensive

• Deposit and cover premiums are non-refundable

• A reduced administration fee of £12.50 per person for changes (e.g. names, departure points, dates, or hotel etc) after 7 days.

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By Blackpool Promotions
We may cancel a reservation within 48 hours of booking and in exceptional circumstances reserve the right to cancel in exceptional cases. We will offer an equal or better alternative, or full refund.

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Behaviour & Conduct
We reserve the right to terminate your stay without refund for behaviour deemed offensive, dangerous, damaging or safety concerns. You may be charged for damages using the card details provided.

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Stag & Hen Parties
We do not accept stag or hen groups. Undisclosed group bookings may be refused entry.

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Privacy
Your data is secure and never shared without your permission.

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Contact Details

Please get in touch on 0141 221 8739 or by email hello@blackpoolpromotions.com

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We hope you have a wonderful holiday

Thank you for choosing Blackpool Promotions