Blackpool Promotions Terms & Conditons

Terms and conditions of booking

To secure your holiday a deposit of £30 per person is required (£50pp for Christmas and New Year holiday). Deposits are strictly non-refundable. Balances must be paid 28 days before your departure date, as stated on your confirmation invoice. No reminder will be sent and failure to pay your balance could result in the loss of your holiday and monies paid, although we will endeavour to contact you if you miss your payment date.

It is the passengers’ responsibility to ensure that all holiday documentation is correct once it has been received. Please double check all details (personal details, holiday dates, hotel allocation, room allocation, insurance and departure point). If you do not receive your confirmation within 7 days of booking, please contact the booking office.

For cancellation insurance terms and conditions please follow link.

Prices and availability are correct at time of going to press. Prices may change although the price stated when you book your holiday is the price you agree to pay. No refunds will be given if the holiday is discounted at a later date.

It is the passengers’ responsibility to ensure they are at their coach departure points 20 minutes prior to stated departure time. If you miss your departure it is the passengers’ responsibility to make their own alternative travel arrangements to their hotel in Blackpool.

Due to operational changes, it may be necessary to change your departure time at late notice to an earlier or later time. In the unlikely event this is necessary Blackpool Promotions will notify you.

We are happy to assist passengers who have mobility difficulties, although we regret we do not have the facilities on the coaches or at the hotels to assist passengers who are wheelchair bound.

In the very unlikely event that Blackpool Promotions is not able to honour your booking, an alternative hotel or holiday date will be offered at our cost. If our alternative is not suitable to you, a full refund will be provided.

The vast majority of our customers enjoy their holiday and return with Blackpool Promotions, however, we realise that sometimes things are not quite as they should be. Should you have any complaints please report them immediately to the Hotel reception who will endeavour to help you and rectify any problems. If you are still not satisfied please contact the Blackpool Promotions booking office who will speak to the Hotel on your behalf. We want you to enjoy your holiday. It is far easier to rectify any problems when you are at the hotel than when you return from your holiday, plus this will allow you more enjoyment during your time on holiday.

Blackpool Promotions will not pass your personal details to any third-party companies.